Shipping policy

Last updated: September 13, 2026

At Trishula Clothing, we work to process and ship orders as quickly as reasonably possible. Delivery dates are estimates only and may be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Processing

Orders are generally processed and transferred to the shipping carrier as quickly as possible after purchase.

Processing and delivery times are estimates and are not guaranteed.

Customers are responsible for providing a complete and accurate shipping address at checkout. Trishula Clothing is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer, except where applicable law provides otherwise.

United States Orders

U.S. orders are typically transferred to the shipping carrier within approximately 48 hours of being placed.

Delivery typically occurs within approximately 2–3 weeks, although actual delivery times may vary.

Packages are shipped with applicable carrier tracking and insurance where available.

International Orders

International delivery may take approximately 3–4 weeks, depending on the destination, carrier, customs processing, and other factors.

International orders are shipped from the United States unless otherwise stated.

Taxes, duties, import VAT, customs charges, brokerage fees, and carrier processing fees may apply depending on the destination country. Unless expressly stated as included at checkout, these charges are not included in the amount paid to Trishula Clothing and are the responsibility of the recipient.

Customers are responsible for understanding and paying any import charges assessed by their local customs authority or delivery carrier, except where applicable law requires otherwise.

For additional information regarding potential import charges, please contact the customs authority in your destination country.

United Kingdom Orders

Orders shipping to the United Kingdom require a minimum merchandise subtotal of £150 after discounts, excluding separately stated shipping charges and taxes.

UK orders are shipped from outside the United Kingdom. Unless expressly stated otherwise at checkout, UK import VAT, customs duties, and carrier or customs processing fees are not included in the amount paid to Trishula Clothing and may be collected from the recipient before or upon delivery.

UK orders qualifying under this policy are intended to be shipped as a single consignment. If an order must be materially changed, partially cancelled, or split before shipment, Trishula Clothing may contact the customer, cancel the order, or require changes before fulfillment.

For goods imported into the UK with a consignment value above £135, normal UK import VAT and customs rules generally apply, and the recipient may be required to pay VAT and applicable customs charges to the carrier or customs authority.

Customs and Import Processing

Trishula Clothing will provide customs information based on the actual order, including the merchandise description, declared value, country of origin, and applicable customs classification.

Customs authorities or carriers may delay, inspect, or hold an international shipment. These processes are outside Trishula Clothing's direct control.

Failure to pay import charges requested by a customs authority or carrier may result in a shipment being delayed, refused, returned, or otherwise handled according to the carrier's and destination country's rules.

Preorders

Products identified as preorder items will not be fulfilled until the estimated fulfillment period stated on the applicable product page.

Any stated preorder date is an estimate and may change due to manufacturing, freight, customs, or other delays.

Once a preorder is fulfilled, the normal shipping estimates described above apply.

Lost, Damaged, or Missing Shipments

If an order appears to be lost in transit, arrives damaged, contains an incorrect item, or otherwise has a delivery issue, please contact us as soon as reasonably possible.

We may request information such as your order number, photographs, tracking information, shipping labels, or other evidence necessary to investigate the issue.

If tracking indicates that a package was delivered but you cannot locate it, please first check the delivery location, household members, neighbors, and the carrier. We will assist with reasonable carrier investigations where appropriate.

Remedies for lost, damaged, defective, or incorrectly delivered orders are also subject to our Return and Refund Policy and any mandatory rights available under applicable consumer law.

Contact Us

If you have questions regarding shipping, delivery times, customs, or an existing order, please contact us through our Contact Us page.

We are happy to help with questions about your shipment, but customs authorities and carriers ultimately determine any import taxes, duties, fees, or clearance requirements imposed at destination.